By accessing and using CHISEL’s website, you agree to the following terms and conditions. Please review them carefully before making a purchase.
1. Product Description & Handmade Variation
Each CHISEL piece is individually handcrafted, embracing the unique character inherent in artisanal creation. Due to this process, slight variations in texture, finish, and dimensions may occur. Product images serve as a guide, as each piece is a one-of-a-kind work and may exhibit subtle differences from the depiction online.
2. Pricing & Payment
All prices are listed in USD and are subject to change without notice. Applicable taxes and shipping costs will be calculated at checkout. We accept major credit cards, PayPal, and Shop Pay. All transactions are processed securely."
3. Order Processing & Cancellations
In-stock items typically ship within 3-6 business days. As each piece is meticulously made-to-order to ensure highest-grade craftsmanship, please allow 8-9 weeks for production of items that are out-of-stock. If there is a need for a cancellation or an adjustment of your order, you may do so within 24 hours; however, custom pieces cannot be changed following the order confirmation.
4. Shipping & International Delivery
From the core of every item they take time to create. Each CHISEL piece is crafted by hand, and domestic shipping can vary 3-6 business days. And because of this custom production, out of stock items might take 8-9 weeks. Preorders are not set to a hard timeline and domestic shipping costs are set during checkout. Please note that the transit times for all our deliveries are estimates. And for international orders are taxed for the destination from weight, and size. We will monitor your parcel and customs might cause delays but we will be there for what is needed.
For full details, please review shipping policy.